Mini sitio PHP conectado únicamente a stored procedures.
| Grupo | Total | Cerrados | Sin asignar | Vencidos |
|---|---|---|---|---|
| AIPA | 30 | 23 | 0 | 0 |
| COM | 22 | 21 | 0 | 0 |
| INFRA | 16 | 14 | 0 | 0 |
| ADUANA | 5 | 5 | 0 | 0 |
| CTAA | 4 | 1 | 0 | 0 |
| ADMIN | 3 | 3 | 0 | 0 |
| Usuario | Primeras respuestas | Cierres | Asignados | Hrs prom. 1a respuesta | Hrs prom. cierre | Resp. staff | Tiempo trabajado |
|---|---|---|---|---|---|---|---|
| Jorge Muro | 28 | 31 | 29 | 4.88 | 97.20 | 57 | 02:57:22 |
| Quetzalli Aquino | 26 | 28 | 29 | 31.93 | 76.37 | 49 | 00:05:24 |
| Jose Guadalupe Zamarripa | 11 | 15 | 14 | 3.04 | 189.95 | 21 | 02:03:50 |
| Cuahutemoc de Alba Ramos | 3 | 4 | 1 | 6.79 | 787.16 | 1 | 00:00:27 |
| Angelica Mendez | 2 | 2 | 3 | 10.49 | 10.49 | 3 | 00:03:59 |
| Alan Alejandro Capuchino Montoya | 3 | 1 | 4 | 62.38 | 121.43 | 2 | 02:23:00 |
| soporte3_ags | 0 | 0 | 0 | 0.00 | 0.00 | 0 | 00:00:00 |
| Usuario | Asignados | Abiertos | Cerrados | Sin 1a respuesta | 1as respuestas | Cierres por usuario | Rating |
|---|---|---|---|---|---|---|---|
| Jorge Muro | 29 | 1 | 28 | 2 | 28 | 31 | 2.71429 |
| Quetzalli Aquino | 29 | 7 | 22 | 4 | 26 | 28 | 4.29412 |
| Jose Guadalupe Zamarripa | 14 | 2 | 12 | 3 | 11 | 15 | 5 |
| Cuahutemoc de Alba Ramos | 1 | 0 | 1 | 0 | 3 | 4 | 4.29412 |
| Angelica Mendez | 3 | 0 | 3 | 0 | 2 | 2 | 5 |
| Alan Alejandro Capuchino Montoya | 4 | 3 | 1 | 1 | 3 | 1 | 0 |
| soporte3_ags | 0 | 0 | 0 | 0 | 0 | 0 | 5 |
| Grupo | Asignados | Con 1a respuesta | Cerrados | Abiertos | Sin asignar | Resp. staff | Tiempo trabajado |
|---|---|---|---|---|---|---|---|
| AIPA | 30 | 26 | 23 | 7 | 0 | 50 | 00:05:51 |
| COM | 22 | 17 | 21 | 1 | 0 | 34 | 02:58:58 |
| INFRA | 16 | 16 | 14 | 2 | 0 | 33 | 01:51:16 |
| ADUANA | 5 | 5 | 5 | 0 | 0 | 11 | 00:10:58 |
| CTAA | 4 | 3 | 1 | 3 | 0 | 2 | 02:23:00 |
| ADMIN | 3 | 3 | 3 | 0 | 0 | 3 | 00:03:59 |
| Grupo | Usuario | Asignados | Abiertos | Cerrados | Sin 1a respuesta | Resp. staff | Tiempo trabajado |
|---|---|---|---|---|---|---|---|
| ADMIN | Angelica Mendez | 3 | 0 | 3 | 0 | 3 | 00:03:59 |
| ADUANA | Jorge Muro | 4 | 0 | 4 | 0 | 10 | 00:09:18 |
| ADUANA | Jose Guadalupe Zamarripa | 1 | 0 | 1 | 0 | 1 | 00:01:40 |
| AIPA | Quetzalli Aquino | 29 | 7 | 22 | 4 | 49 | 00:05:24 |
| AIPA | Cuahutemoc de Alba Ramos | 1 | 0 | 1 | 0 | 1 | 00:00:27 |
| COM | Jorge Muro | 14 | 0 | 14 | 2 | 24 | 01:15:44 |
| COM | Jose Guadalupe Zamarripa | 8 | 1 | 7 | 3 | 10 | 01:43:14 |
| CTAA | Alan Alejandro Capuchino Montoya | 4 | 3 | 1 | 1 | 2 | 02:23:00 |
| INFRA | Jorge Muro | 11 | 1 | 10 | 0 | 23 | 01:32:20 |
| INFRA | Jose Guadalupe Zamarripa | 5 | 1 | 4 | 0 | 10 | 00:18:56 |
| Usuario | Vencidos | Vencidos cerrados | Vencidos abiertos |
|---|